Terms of Service

Last updated: September 24, 2026

These terms exist for one reason: so working together is clear from day one. No fine print, no surprises. Roger de Oca operates through DEOCAs LLC, a service-area business based in Tampa, Florida.

How projects work

Websites are sold as three fixed-price plans (Starter, Business and Complete), each with a published scope, and every add-on has a published price; the current prices and scopes are on the pricing page. What is not on that page, such as memberships or online stores past 100 products, is quoted per project. Every project, plan or not, gets a written quote before any work begins, so you know exactly what you are paying for and what you will receive. New sites are built from scratch, and existing sites are rebuilt from scratch, which means a project never consists of taking over and operating a site built on somebody else's platform.

Payment

A 50% deposit starts the project. The deposit is non-refundable: it covers discovery, architecture, and the initial design, the heavy lifting that happens up front. The balance is due when the site goes live, or as stated in your quote. The project can be paid by card through Stripe or by Zelle. The monthly plan is paid by Zelle; paying twelve months of the plan up front carries a 15% discount, and that prepayment is not refundable once the year has started.

Two ways to pay for a site

Every project can be paid in one of two ways, and the written quote states which one applies:

• Pay for the build. The plan price (from $697) plus any add-ons is paid 50% to start and 50% when the site goes live, and the site then continues with one of the published monthly plans ($67, $97 or $137) or a custom plan at a monthly price agreed in writing.
• Nothing upfront. Available for the Business plan. No payment to start. The site is delivered and paid through a monthly fee of $197 that includes the Basic monthly plan. This option carries a minimum term of twelve monthly payments; after that it continues month to month and can be cancelled with notice before the next billing date. If the agreement is ended before the twelve payments are complete, the remaining payments of the minimum term are due, because they are how the build is paid for.

Under both options the site is built from scratch by Roger de Oca, hosted under the plan, and the domain is always registered in the client's name.

Revisions and scope

• One revision round means one consolidated list of changes, sent together.
• Extra revision rounds and extra pages are billed as quoted.
• Scope changes after design approval require a written change order.
• The delivery clock pauses when client content or feedback takes more than 5 business days.

Maintenance subscriptions

Maintenance plans, whether billed on their own or included in the nothing-upfront monthly fee, follow the published service level agreement:

• First response within 24 business hours, on every plan.
• Critical incidents resolved within 48 hours. Critical means the site is down, forms are not sending, there is an SSL error, or data has been lost.
• Minor changes completed within the billing month.
• A report in plain language: quarterly on Basic, monthly on Plus and Total, within the first 5 days of the period.

The free homepage mockup

The free mockup offered on this site is a visual proposal of a homepage, prepared before any payment, at Roger's discretion and within the weekly limit stated on the offer page. It is not a finished website and it does not include code, source files or the right to have it built by someone else at no cost. The business that receives it may keep and use the image. Requesting a mockup creates no obligation for either side, and a mockup that is not followed by a project may be shown as design work in Roger's portfolio without the business name.

The free website scan and the paid audit

The free scan is an automated reading of one public page. Its results, including any performance score, are indicative: scores vary between runs, the tool does not see everything a human review sees, and it is not a guarantee of any outcome. Decisions made on the basis of a free scan are the visitor's own.

The paid website audit ($197) is a written review delivered within five business days of payment, with a call to walk through it. The report is the client's to keep and to hand to anyone. Its fee is credited in full toward a rebuild contracted with Roger within ninety days of delivery.

Domain and hosting

The domain is registered in the client's name from the start and stays that way, and its renewal is part of the monthly plan. Hosting is provided as part of the monthly plan. If the plan ends, the site is paused and hosting under the plan stops. The client can reactivate the site, exactly as it was left, at any point within one year of the last payment by resuming a plan; after one year without a plan the site is deleted permanently. During that year the client can request an export of their content (text, images and data) at any time.

Ownership

Your content is yours from day one: the domain, the copy, the images, the logo and brand, the Google Business Profile, the analytics and search data, and every piece of data the site collects. The site's code and its configuration are built on and for the platform Roger de Oca operates (Next.js on Vercel's infrastructure, with the monitoring and reviews the plan includes); they are licensed to you for as long as a plan is active and are not transferable, because outside that platform they do not run as delivered. Under the nothing-upfront option the same applies once the twelve-month minimum has been paid. Roger may show the finished work in his portfolio.

Warranty

Every launch includes 30 days of bug fixes. If something built as part of the project breaks within that window, it gets fixed at no charge.

Liability

Liability is limited to the amount paid for the service in question. Neither party is responsible for indirect or incidental damages.

Governing law

These terms are governed by the laws of the State of Florida.

Cancellations and exceptions

To cancel a project or subscription, or to raise a situation these terms do not cover, write to contact@deocas.us. Every message gets a personal reply.